Shipping Policy

At PetGearHive, we work with trusted suppliers and fulfillment partners to deliver quality pet gear worldwide.

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Estimated Delivery Time
Delivery times vary depending on your location:

  • United States: 7–15 business days

  • Canada, UK, Australia: 8–18 business days

  • Other International Locations: 10–20 business days

Please note that shipping times are estimates and may vary due to customs processing, carrier delays, or peak seasons.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.

Customs & Duties
For international orders, customs duties and import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.