Return & Refund Policy

At PetGearHive, all sales are final.

Due to the nature of our products and fulfillment process, we do not offer returns, exchanges, or refunds once an order has been placed and processed.

Please review product descriptions, sizing guides, and specifications carefully before completing your purchase.

Damaged or Defective Items
If your order arrives damaged or defective, you must notify us within 48 hours of delivery. Supporting photo evidence may be required for review. Approved claims may be eligible for a replacement at our discretion.

We reserve the right to deny any claims that do not meet these conditions.